To establish guidelines for members requesting to disconnect service and identify the conditions in which DEMCO has the right to refuse or discontinue electric service to potential or existing co-op members.
DEMCO earns this award based on data modeled by the ACSI® in 2023. Award criteria are determined by the ACSI based on customers rating their satisfaction with DEMCO in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.
