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DEMCO – Dixie Electric Membership Corporation

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1-844-MY-DEMCO
1-844-693-3626
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DEMCO Frequently Asked Questions

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Pay your bill any time day or night.

DEMCO makes the process of paying your energy bill more convenient.

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Locations
  • Payment Options
    • Paperless
    • Bank Draft
    • Pay Online
    • Pay by Phone
    • Mobile App
    • Levelized Billing
    • Understanding Your Bill
    • Payment Locations
  • Report Outage
  • Apply/Disconnect Service
  • Energy Use and Your Bill
  • Rates
  • Meter-Based Surge Protection
  • Storm Center
  • Service Specification
  • Security Light
  • Self Meter Reading
  • Net Metering
  • Contact Us
  • Co-op Connections Program
  • Response to COVID-19

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©2020 DEMCO, All Rights Reserved. Dixie Electric Membership Corporation is an equal opportunity provider & employer.

  • About Us
    • Mission & Principles
    • History
    • Timeline
    • Service Area
    • CEO Message
    • Board of Directors
      • District 1 Ascension Parish
      • District 2 East Baton Rouge
      • District 3 East Baton Rouge
      • District 4 S.E. Baton Rouge
      • District 5 East Feliciana Parish
      • District 6 East Feliciana Parish
      • District 7 Livingston Parish
      • District 8 Livingston Parish
      • District 9 Livingston Parish
      • District 10 St. Helena Parish
      • District 11 St. Helena Parish
      • District 12 Tangipahoa Parish
      • District 13 West Feliciana Parish
    • Leadership
      • CEO/General Manager
      • VP, Finance
      • VP, Engineering & Operations
      • VP, Marketing & Member Services
      • Director, Human Resources
    • Along these LINES
    • Annual Report
    • Handbook & Bylaws
    • Employee Login
    • Retiree Login
    • Contractors
  • Member Services
    • Payment Options
      • Paperless
        • Paperless Sign Up on Mobile App
        • Paperless Sign Up on Website
      • Bank Draft
      • Pay Online
      • Pay by Phone
      • Mobile App
      • Levelized Billing
      • Understanding Your Bill
      • Payment Locations
    • Report Outage
      • Business/Residential
      • Street Light
      • Security Light
    • Apply/Disconnect Service
    • Energy Use and Your Bill
    • Rates
      • RESIDENTIAL SCHEDULE (A) BILL CODES (1,11)
      • RESIDENTIAL SCHEDULE (AWS) - Bill Codes (2,21) - WINTER-SUMMER RATE
      • COMMERCIAL AND SMALL POWER SERVICE SCHEDULE B - BILL CODE (3)
      • LARGE POWER SERVICE - SCHEDULE LP - BILL CODE (5)
      • Municipal Pumping Service - Schedule MP- Bill Code (6)
      • Contracts
      • OUTDOOR LIGHTING SERVICE - SCHEDULE SYL
      • Street Lighting Service - Schedule SL - Bill Code (9)
      • SEASONAL SCHEDULE (S) - BILL CODES (12,13)
      • FARM HOME SCHEDULE (FH) - BILL CODES (14,15)
      • RESIDENTIAL TIME-OF-USE SCHEDULES (RTU) - Bill Codes (16,17) EXPERIMENTAL
      • RESIDENTIAL TIME-OF-USE SCHEDULES ALL ELECTRIC (RTUAE) - BILL CODES (22,23) EXPERIMENTAL
      • TRAFFIC SIGNAL RATE SCHEDULE (TS) - BILL CODES (31,34 )
      • UNMETERED SERVICES RATE SCHEDULE (UMS) - BILL CODES (32,35 )
      • VOLUNTEER FIRE DEPARTMENT SCHEDULE (VFD) - BILL CODES (38,39)
      • CHURCH SCHEDULE (C) - BILL CODES (40,41)
      • LARGE POWER TIME OF USE SERVICE - SCHEDULE LPTU - Bill Code (51)
      • Outdoor Lighting Installation and Maintenance Service - Schedule SYLM
      • Restricted Service Rate
      • Rider Descriptions
    • Meter-Based Surge Protection
      • Sign Up for Meter-Based Surge Protection
    • Storm Center
      • Checklist
      • Safety Tips
      • Outage Map
      • Storm Resources
      • Power Restoration
      • Contractors
    • Service Specification
      • Right of Way
        • Right-of-Way FAQs
      • Planting Guidelines
      • TSE Home & Water Heater Program
    • Security Light
      • Security Light Signup
    • Self Meter Reading
    • Net Metering
      • Net Meter Application
    • Contact Us
    • Co-op Connections Program
      • Healthy Savings Discounts
    • Response to COVID-19
  • Community
    • Youth Tour Essay Contest
      • Contest Rules
      • Youth Tour Experiences
      • History
    • DEMCO Scholarships
      • DEMCO Scholarship Application
      • Eligibility Requirements
    • DEMCO Foundation
      • Foundation Scholarships
      • Operation Roundup®
        • DEMCO's Operation Roundup®
      • Application for Assistance
        • Application for Assistance
    • Foundation Scholarship
    • Employee Volunteerism
  • Economic Development
    • Economic Development Partners
    • Commercial Power Contract
    • Dixie Business Development Center
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