Why Am I Without Power While My Neighbor Has Electricity?
It can be frustrating to find yourself in the dark while your neighbor's lights are still on, especially when it seems like the power system is intact. Here are some reasons why one home may have power while another does not:
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Different Circuits: Homes are often connected to different circuits within the power grid. This means that even if your neighbor's house is on, your home may be on a separate circuit experiencing an outage.
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Transformer Damage: The transformer that serves your property may have internal damage, preventing power from reaching your home even if the surrounding area has electricity.
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Service Wire Damage: Damage to the service wire leading to your home can also cause a loss of power, even if the rest of the neighborhood is unaffected.
Our primary goal is to restore power to all members as quickly as possible. During an outage, we prioritize repairs that will restore power to the greatest number of members first. Working through the restoration process, we gradually address smaller groupings and individual services. Whether or not your home has power depends on the specific lines and equipment serving your property.
Remember, our crews are working diligently to restore power to everyone affected by the outage, and we appreciate your patience as we work towards that goal.
