Understanding Your Responsibilities with DEMCO Power Supply
When it comes to maintaining the electrical service to your home or business, it's essential to understand where DEMCO's responsibilities end and where yours begin. This knowledge is crucial, especially in situations involving damage or necessary repairs. Here's a brief overview to help clarify these responsibilities:
DEMCO's Responsibilities
DEMCO is in charge of the wire or service line that connects to your house and the electric meter. They ensure that these components are functioning correctly to provide a reliable power supply to your property.
Your Responsibilities
While DEMCO handles the service line and meter, the remaining electrical components are your responsibility. This includes the equipment that connects your property to the DEMCO service line. If any part of this equipment gets damaged, it falls on you to manage the repairs. DEMCO will disconnect service to your home until the necessary repairs are made and the work is permitted (either by city or parish inspectors).
Steps to Take in Case of Damage
- Assess the Damage: Identify any damage to the electrical components on your property.
- Engage a Qualified Electrician: Hire a licensed and qualified electrician to repair any damaged equipment. This is a critical step because only a professional can ensure the repairs meet safety standards.
- Restore Power: Once the electrician has completed the repairs, DEMCO can restore your power supply.
By understanding these responsibilities and the steps to take when issues arise, you can ensure a smooth and safe process in maintaining your electrical service. Remember, proper maintenance and timely repairs are key to ensuring continuous and safe power supply to your home or business.
