Steps to Restoring Power
At DEMCO, we follow standard utility practices to repair and re-energize our lines. Our systematic restoration process adheres to a specific sequence to ensure efficiency and safety.
Once conditions are safe—winds below 35 mph, floodwaters have receded, and debris is cleared—DEMCO begins our 5-STEP Powering Up process.
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Step 1: Transmission Towers and Lines
- Repair and restoration of transmission towers and lines are prioritized. This is essential for receiving and transmitting power from substations for distribution.
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Step 2: Local Distribution Substations
- Next, in the order of restoration operations, address issues at local distribution substations. Correcting problems at this level can result in the restoration of power to hundreds or thousands of members.
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Step 3: Main Distribution Lines
- Following substation restoration, main distribution lines are addressed. These lines deliver power from the substation to large groups of members and also serve critical infrastructure such as hospitals, water towers, and sewer treatment plants.
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Step 4: Lateral Taps
- Repair of lateral taps comes next. These taps branch from the main line to streets and neighborhoods.
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Step 5: Individual Service Lines
- The final and often longest step in the restoration process involves repairing individual service lines between homes and transformers on nearby poles, which ensures power is fully restored at the individual member level.