DEMCO Website Provides COVID-19 Resources for Business & Residential Members

Mon, 04/20/2020

Greenwell Springs, LA –DEMCO website provides COVID-19 specific resources, information, and hyperlinks for business and residential members at DEMCO.org/member-services/everything-our-power.

It’s important to get information in front of everyone especially during these financially challenging times.

“We’ve compiled and categorized resources for our business and residential members, so they can have easy access and links to information that can help them during COVID-19,” says David Latona, DEMCO Vice President of Marketing and Member Services. “There’s a lot of information out there, so these lists are not all comprehensive – but there are so many resources available and we hope this helps our members.”

For DEMCO Business Members

For DEMCO Residential Members

DEMCO continues to work hand-in-hand with our national electric co-op network, local industry and government leaders to ensure energy operations and infrastructure continue to be supported without disruption.

  • DEMCO lobby and drive-thru services are closed through April 30th; drop boxes remain open.
  • DEMCO member services call center is open Monday-Friday 8:00 a.m. to 4:30 p.m.
  • DEMCO offers non-touch payment methods 24/7/365 at DEMCO.org, through our free mobile app., and via the automated phone system 1-844-MyDEMCO (1-844-693-3626).
  • DEMCO encourages members to pay what they can as they can, and to call us if a payment arrangement is needed at 1-844-MyDEMCO (1-844-693-3626) (select option 2 then option 3 for automated arrangements).
  • DEMCO continues to work on new services, but will not energize permanent services unless a permit has been granted. DEMCO will energize temporary services if the appropriate government entity has waived the permit requirement, and the temporary service meets DEMCO guidelines. New services are currently being drawn and installed by DEMCO. We insist that our employees do not have any face to face meetings with the public.
  • DEMCO website lists COVID-19 specific resources for Business Members and Residential Members, Energy Saving Tips, FAQs and News: www.DEMCO.org/member-services/COVID-19Resources